Frequently Asked Questions
Quick answers to the things you may want to know about ASND, our products, and your order.
Where do you ship?
ASND currently ships within the United States. International shipping is not available yet.
How long will my order take to ship?
Orders are processed as quickly as possible. Once your order ships, you'll receive tracking information by email.
How can I track my order?
Once your order ships, you'll receive an email with tracking information.
Can I change or cancel my order?
Contact us as soon as possible. If your order hasn't been processed or shipped yet, we'll do our best to help.
What is your return policy?
We want you to feel confident in your ASND gear. Eligible unworn and unused items may be returned according to our Return Policy.
Can I exchange an item for a different size?
If you need a different size, contact us and we'll help determine the best option based on availability.
What if my order arrives damaged or incorrect?
Contact us with your order number and photos of the issue. We'll make it right.
How does ASND Foundation apparel fit?
Fit varies slightly by style. Check the sizing information on the product page before ordering. If you're between sizes, reach out and we'll help.
What is the Foundation Collection?
Foundation is ASND's core lineup of premium athletic and lifestyle apparel built for training, movement, and everyday wear — without the premium markup.
How should I care for my ASND apparel?
Follow the care instructions on the garment label. For best results, wash with similar colors and avoid unnecessary high heat.
Will sold-out products be restocked?
Some Foundation pieces will be restocked depending on demand and availability. Keep an eye on the site or join our email list for updates.
What does ASND stand for?
ASND stands for Ascend — the idea of continuing to move forward, improve, and become more.
What makes ASND different?
ASND was built around a simple idea: premium athletic apparel shouldn't require a premium markup. We focus on quality, versatility, and pieces made to move with everyday life.
How can I contact ASND?
Use our Contact page and we'll get back to you as soon as possible.