Shipping policy

Thank you for shopping with ASND. Please read the following information carefully before placing your order.

Processing Time
All ASND products are made to order. Orders are typically processed and fulfilled within 3–7 business days after purchase. Processing times may vary during periods of high demand, holidays, or due to product availability.

Shipping Times
Once your order has been fulfilled, estimated delivery within the United States is typically 5–10 business days.

Shipping and delivery times are estimates and are not guaranteed. Delivery times may vary depending on your location, carrier availability, weather, holidays, and other circumstances outside our control.

Multiple Shipments
Because ASND products may be fulfilled from different facilities, items from the same order may arrive in separate packages and at different times. When available, tracking information will be provided for each shipment.

Tracking
Once your order has shipped, you will receive a confirmation email with available tracking information.

Shipping Delays
ASND is not responsible for delays caused by shipping carriers or circumstances outside our control. If your order is significantly delayed, please contact us at support@wearasnd.com, and we will do our best to assist you.

Lost, Damaged, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us promptly at support@wearasnd.com with your order number and photos of the item and packaging when applicable.

If you believe your package has been lost in transit, contact us at support@wearasnd.com, and we will work with you to investigate the shipment and determine the appropriate next steps.

International Shipping
ASND currently ships within the United States only. International shipping is not currently available but may be offered in the future.

Questions
For any shipping-related questions, please contact us at support@wearasnd.com.